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How y56 Handles Your Personal Data

At y56, we take the handling of your personal data seriously — what we collect, why we collect it, and how long we keep it are all spelled…

Data collected only for account operationNo sale of personal data to third partiesEncrypted storage at all timesRight to request, correct or delete your dataGoverned by applicable Indian privacy law

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What This Policy Covers and Where It Applies

y56 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy covers all personal data y56 processes when you create an account, make a deposit via UPI, Paytm or PhonePe, contact support, or simply browse our site. We collect only what is necessary — your name, contact details, payment identifiers (such as your UPI handle

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or Paytm number), and transaction records. Your data is processed on servers with encryption in transit and at rest. We do not share your personal information with advertising networks. Access to y56 and the scope of data processing depends on your local law; this policy applies
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to the extent permitted in your jurisdiction. We periodically review this policy and will notify you of material changes through your registered email or an in-account notification.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Any Privacy Matter

If you have a question about how your data is used, want to request a copy of what we hold, or need to report a concern, our privacy team is reachable through…

Email Support Send your privacy request or data-access query to our dedicated privacy email. Include your registered account email so we can verify your identity before processing any request.

Live Chat Our support agents are available through in-site live chat around the clock. For data-deletion or correction requests, ask to be transferred to the privacy team directly within the chat window.

Help Centre Ticket Log a formal privacy ticket through the Help Centre on y56.club. Tickets create a tracked reference number so you can follow the status of your data request end to end.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

From the moment you open an account on y56, a set of concrete practices governs every piece of data we touch.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences through your browser settings; disabling analytics cookies does not affect your account access.

Account Security

Passwords are hashed using industry-standard algorithms and never stored in plain text. We prompt you to update your password if our systems detect login activity from an unrecognised device or location.

Payment Data Handling

When you pay via UPI, Paytm or PhonePe, we store only the transaction reference and masked identifiers — never your full UPI PIN or wallet credentials. Payment processor logs are retained for the period required by applicable financial regulations.

Data Retention

Account data is kept for as long as your account is active and for the legally required period after closure. Once that period lapses, we delete or anonymise your personal records. You can request early deletion where the law allows.

Third-Party Access

We share data with payment processors (such as UPI networks and Paytm), fraud-prevention services, and regulators only when legally required or strictly necessary for operating your account. We do not sell data to marketers.

Requesting Changes

To correct, export or delete your data, contact us via email or the Help Centre ticket system. We will verify your identity, confirm the action in writing, and complete it within 30 days where technically and legally possible.

Your Privacy Policy Questions, Addressed

The questions below cover the scenarios that account holders ask about most often — from what data we hold to how you can have it removed. If your question is not listed here, reach out to us through any support channel and our privacy team will respond within the timeframes described above.

We collect your name, email address, phone number, date of birth for age verification, and the payment identifiers you use — such as your UPI handle or Paytm registered number. We also log your device type and IP address for security purposes.

We share data only with payment processors (UPI networks, Paytm, PhonePe), fraud detection services, and legal or regulatory authorities when required. We do not share your data with advertisers or unrelated commercial third parties.

Submit a data-access request via email or a Help Centre ticket. Include your registered email address so we can verify your identity. We will compile and deliver a copy of your data within 30 days of confirming your identity.

Yes. You can request deletion through the Help Centre or via email. We will remove your personal data once the legally mandated retention period for financial and account records has passed. We will confirm the deletion date in writing.

Transaction records linked to UPI, Paytm and PhonePe payments are kept for the period required by applicable financial regulations in India. After that period, records are deleted or anonymised so they can no longer be linked to your identity.

We use functional cookies (required for login sessions) and analytics cookies (to understand site usage). Analytics cookies can be disabled in your browser settings without affecting your account. We do not use cookies to build advertising profiles.

Contact our privacy team directly via email or live chat. If you feel your concern has not been resolved satisfactorily, you may also escalate to the relevant data protection authority in your jurisdiction under applicable Indian privacy law.

How y56 Handles Your Personal Data

Reach Us About Any Privacy Matter

Six Ways We Protect and Respect Your Data

Cookies and Tracking

Account Security

Payment Data Handling

Data Retention

Third-Party Access

Requesting Changes

Your Privacy Policy Questions, Addressed

01 What personal data does y56 collect when I open an account?

02 Does y56 share my data with third parties outside the platform?

03 How can I request a copy of all the data y56 holds about me?

04 Can I ask y56 to delete my account data entirely?

05 How long does y56 keep my transaction and payment data?

06 What types of cookies does y56 use and can I turn them off?

07 Who do I contact if I believe my privacy rights have been violated?

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